SM88 Responsible Gaming

Control is easier when the plan is made before the session begins. Most problems happen when decisions are made in the moment, under stress or urgency. A few simple rules keep the routine healthy:

• Set a limit first: time and budget should be decided before you start.
• Take breaks: step away when you feel rushed, angry, or “tilted.”
• Avoid chasing: trying to “fix” a session quickly often leads to worse decisions.
• Keep it simple: one clear plan is better than constant switching.

The goal is not to eliminate enjoyment; it’s to prevent the routine from becoming harmful or impulsive. The best routine is the one you can repeat without pressure.

Limits work when they are realistic. If a limit is too strict, people break it in the moment. Choose boundaries that protect you without feeling impossible. Consider:

• Time limit: set a start and end time; stop when time ends, not when emotions push you.
• Budget limit: define an amount you can afford to lose; treat it like entertainment spending.
• Frequency limit: decide how many sessions per week and keep a rest day.
• Trigger limit: if you feel stressed, tired, or angry, postpone the session.

A helpful trick is to write the limit down (or set a phone reminder). When the limit is external, it is easier to follow. If you feel the urge to break the limit, treat that as a sign to pause and reset.

People often notice the warning signs after the session ends. Learning them early helps you stop sooner. Watch for patterns like:

• Spending more time or money than planned, repeatedly.
• Feeling anxious or irritated when not playing, or using play to escape stress.
• Hiding activity from family or friends, or lying about time and spending.
• Chasing losses or making bigger decisions to “recover” quickly.
• Skipping sleep, work, or responsibilities due to play.

If you see these signs, the safest move is to take a break and reduce access. A break is not a failure—it is a protective step.

A cooling-off break is one of the strongest tools because it interrupts impulsive loops. You can try:

• Short break: stop for 15–30 minutes and do a different activity.
• Daily break: end the session for the day, even if you feel unfinished.
• Weekly reset: choose one day each week with no play at all.

During breaks, avoid checking outcomes or searching for “quick fixes.” Instead, do something that resets your body: water, food, a walk, or a call with someone you trust. If you return later, return only with a limit and a calmer mindset.

Self-exclusion is a stronger tool that prevents access for a period of time. It is useful when breaks are not enough. Self-exclusion can be time-based (cooling-off period) or longer-term, depending on what is available and allowed in your region.

If you want to request account restrictions, submit a request through Contact. Include the type of restriction you want (cooling-off or exclusion), your preferred duration, and your reason in one clear message.

Self-exclusion requests may require identity or ownership checks to protect accounts and prevent misuse. Exact rules can vary; refer to Terms for how restrictions and enforcement are handled.

Preventing underage access protects families and communities. If you share devices at home, consider basic safeguards:

• Use a phone lock (PIN/biometrics) and do not share it casually.
• Do not save passwords on shared devices.
• Use separate device profiles where available.
• Keep verification codes private and do not forward them.

If you suspect underage access, act quickly: change passwords, sign out of active sessions where possible, and request support help to secure the account. That reduces risk and restores control.

If you feel gaming is becoming harmful, talk to someone you trust and consider professional support in your area. From a platform perspective, the fastest help happens when you send one complete message: what happened, what you want (break or restriction), and your device/OS details if troubleshooting is part of the request.

Use Contact to request account controls or to ask for guidance. Do not send passwords or one-time codes. Support does not need those to help with safer access steps.

Responsible gaming is a set of habits: limits before play, breaks when emotions rise, and stronger restrictions when breaks are not enough. Control is easier when the plan is decided early and kept simple.

This SM88 Responsible Gaming page is meant to be practical. If you are unsure what a rule means or how restrictions work, verify details in Terms before taking action.