- Open the sign-in screen and enter the same email/phone you used during registration.
- Type your password slowly. Check your keyboard language and the
Caps Lockkey. - Sign in once, then wait. Do not spam repeated attempts if the page loads slowly.
- If the page looks stuck, refresh one time or restart the app, then try again.
Consistency matters. Use one device whenever possible, and avoid switching networks repeatedly mid-attempt. That reduces temporary errors and keeps the routine predictable.
If you cannot find a feature or button, check FAQ for quick guidance.